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Privacy

Privacy Policy

Last Updated: October 3, 2025

MyCryptoPilot ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

1.1 Information You Provide

Account Information

  • Email address
  • Full name
  • Profile picture (optional)
  • Account identifier (auto-generated)

Trader Profile Information (if you become a trader)

  • Display name
  • Biography
  • Monthly pricing
  • Trading statistics (win rate, profit factor, etc.)

Trading Journal Data (if you use the journal feature)

  • Trade entries (symbol, entry/exit prices, PnL, notes)
  • Personal trading statistics
  • Tags and annotations

Payment Information

  • Cryptocurrency addresses (generated for your payments)
  • Transaction hashes (txHash) for payment tracking
  • Payment amounts and dates
  • Subscription plan information

1.2 Information Automatically Collected

Technical Information

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and features used
  • Date and time of access
  • Referral source

Session Information

  • Login/logout times
  • Active session tokens
  • User agent information

Blockchain Data

  • Crypto addresses generated for your account
  • Transaction data from blockchain networks (public data)
  • Payment confirmations

1.3 Information from Third Parties

OAuth Providers (if you sign up via social login)

  • GitHub, Google, or Discord profile information
  • Email address
  • Profile picture
  • Public profile data (as authorized by you)

Market Data Providers (for screeners and price data)

  • Cryptocurrency prices
  • Market statistics
  • No personal data shared with these providers

2. How We Use Your Information

2.1 To Provide Our Services

  • Create and manage your account
  • Process subscription payments via crypto
  • Enable you to follow traders and view signals
  • Allow traders to publish signals
  • Display trading statistics and analytics
  • Maintain your trading journal
  • Calculate risk metrics

2.2 To Improve Our Platform

  • Analyze usage patterns to enhance features
  • Debug technical issues
  • Optimize performance
  • Develop new features

2.3 To Communicate With You

  • Send transactional emails (payment confirmations, account updates)
  • Send trading signal notifications (if enabled in preferences)
  • Respond to your support requests
  • Send important platform updates
  • Marketing emails only with your explicit consent

2.4 To Ensure Security

  • Detect and prevent fraud
  • Monitor for suspicious activities
  • Protect against unauthorized access
  • Enforce our Terms of Service

2.5 Legal Compliance

  • Comply with applicable laws and regulations
  • Respond to legal requests and court orders
  • Protect our legal rights

3. How We Share Your Information

3.1 Information We Share Publicly

Trader Public Profiles If you are a trader, the following information is publicly visible:

  • Display name
  • Avatar
  • Biography
  • Monthly price
  • Trading statistics (win rate, profit factor, followers count)
  • Trading signals you publish
  • Verified status

User Information Standard users have limited public profile information:

  • Name (if you follow a trader)
  • Avatar (if set)

3.2 Third-Party Service Providers

We share information with trusted third parties who help us operate:

Infrastructure Providers

  • Database hosting (Vercel/Neon PostgreSQL)
  • Application hosting (Vercel)
  • CDN and storage (for images)

Email Service

  • Resend (for transactional and notification emails)
  • Your email and name are shared to send emails

Payment Processing

  • Blockchain RPC providers (Alchemy, Infura, TronGrid)
  • No personal information shared - only crypto addresses (public data)

Analytics (if implemented)

  • Usage analytics providers
  • Anonymized or aggregated data only

OAuth Providers

  • GitHub, Google, Discord (only when you use social login)

3.3 Legal Requirements

We may disclose your information if required to:

  • Comply with a subpoena, court order, or legal process
  • Enforce our Terms of Service
  • Protect our rights, property, or safety
  • Prevent fraud or illegal activities
  • Comply with regulatory requirements

3.4 Business Transfers

If MyCryptoPilot is acquired, merged, or undergoes a business transfer, your information may be transferred to the acquiring entity. You will be notified of any such change.

3.5 With Your Consent

We may share information in other circumstances with your explicit consent.

4. Data Retention

4.1 Active Accounts

We retain your information for as long as your account is active or as needed to provide services.

4.2 Inactive Accounts

If your account is inactive for 24 months, we may delete or anonymize your data after notifying you.

4.3 Legal Requirements

We may retain certain information longer if required by law or for legitimate business purposes (e.g., fraud prevention, dispute resolution).

4.4 Trading Signals

Published trading signals may be retained for historical purposes even after your account is deleted, but will be anonymized.

4.5 Blockchain Data

Cryptocurrency transactions are permanently recorded on public blockchains and cannot be deleted by us.

5. Your Rights and Choices

5.1 Access and Update

You can access and update your account information at any time through your account settings.

5.2 Delete Your Account

You can permanently delete your account from the "Danger Zone" in settings. This action is irreversible.

What happens when you delete:

  • Your account is permanently deleted
  • Your personal information is removed from our active databases
  • Published trading signals are anonymized
  • Crypto payment records may be retained for legal/accounting purposes

5.3 Email Preferences

You can control email notifications in your account settings:

  • Trading signal notifications
  • New follower notifications
  • Payment confirmations (cannot be disabled for security)

5.4 Data Portability

You can export your trading journal data as CSV from the Trading Journal page.

5.5 Data Access Request

You may request a copy of your personal data by contacting contact@mycryptopilot.app.

5.6 Correction

If you believe any information we hold is inaccurate, you can update it in settings or contact us for assistance.

5.7 Right to Object

You can object to certain processing of your data by contacting us at contact@mycryptopilot.app.

6. Security Measures

We implement industry-standard security measures to protect your information:

6.1 Technical Safeguards

  • Encryption: Data in transit protected via HTTPS/TLS
  • Password Security: Passwords hashed using bcrypt
  • Session Management: Secure session tokens with expiration
  • Database Security: Access controls and encrypted connections
  • Private Keys: Never stored (HD wallet derivation from xpub only)

6.2 Company Safeguards

  • Limited employee access to personal data
  • Regular security audits
  • Incident response procedures

6.3 Your Responsibilities

  • Use a strong, unique password
  • Enable two-factor authentication (if available)
  • Keep your account credentials confidential
  • Log out from shared devices
  • Report suspicious activity immediately

Note: No security is 100% guaranteed. You use MyCryptoPilot at your own risk.

7. Cookies and Tracking Technologies

7.1 Cookies We Use

Essential Cookies (required for platform functionality)

  • Authentication session cookies
  • Security tokens
  • User preferences (theme, language)

Analytics Cookies (if implemented, with your consent)

  • Usage analytics
  • Performance monitoring

7.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may affect platform functionality.

7.3 Third-Party Cookies

Third-party services (OAuth providers, analytics) may set their own cookies. We do not control these cookies.

8. International Data Transfers

MyCryptoPilot operates globally. Your information may be transferred to and processed in countries other than your own.

Data Transfer Safeguards:

  • We use reputable infrastructure providers with strong data protection
  • Data transfers comply with applicable data protection laws
  • Standard contractual clauses where required

9. Children's Privacy

MyCryptoPilot is NOT intended for users under 18 years old. We do not knowingly collect information from children.

If you believe a child has provided us with information, please contact us immediately at contact@mycryptopilot.app and we will delete the information.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

10.1 Right to Know

You have the right to request:

  • Categories of personal information we collect
  • Sources of the information
  • Business purposes for collecting
  • Categories of third parties we share with
  • Specific pieces of information we hold

10.2 Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

10.3 Right to Opt-Out

You have the right to opt-out of the "sale" of personal information. Note: We do NOT sell your personal information.

10.4 Non-Discrimination

We will not discriminate against you for exercising your CCPA rights.

10.5 How to Exercise Rights

Email: contact@mycryptopilot.app with subject "CCPA Request"

11. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), UK, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):

11.1 Legal Bases for Processing

We process your data based on:

  • Contractual Necessity: To provide our services
  • Legitimate Interests: To improve and secure our platform
  • Consent: For marketing communications (where required)
  • Legal Obligations: To comply with laws

11.2 Your GDPR Rights

  • Right to access your data
  • Right to rectification (correction)
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

11.3 Data Protection Officer

Contact our Data Protection Officer at contact@mycryptopilot.app

11.4 Supervisory Authority

You have the right to lodge a complaint with your local data protection authority.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date
  • Sending an email notification (for significant changes)
  • Displaying an in-app notification

Your continued use after changes constitutes acceptance of the updated Privacy Policy.

13. Third-Party Links

Our platform may contain links to third-party websites or services (e.g., blockchain explorers, exchanges). We are not responsible for their privacy practices. Please review their privacy policies.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information:

Email: contact@mycryptopilot.app General Contact: https://mycryptopilot.app/contact

For specific requests:

  • Data Access: contact@mycryptopilot.app (subject: "Data Access Request")
  • Data Deletion: contact@mycryptopilot.app (subject: "Data Deletion Request")
  • CCPA Requests: contact@mycryptopilot.app (subject: "CCPA Request")
  • GDPR Requests: contact@mycryptopilot.app (subject: "GDPR Request")
  • Security Issues: contact@mycryptopilot.app

15. Blockchain and Crypto Specific

15.1 Public Blockchain Data

Cryptocurrency transactions are permanently recorded on public blockchains (Base, Tron). This data includes:

  • Your crypto address
  • Transaction amounts
  • Transaction timestamps
  • This data is PUBLIC and PERMANENT - we cannot delete or modify it

15.2 Privacy Coins

MyCryptoPilot currently does NOT support privacy coins (Monero, Zcash, etc.). We only accept USDC (Base) and USDT (Tron).

15.3 Wallet Addresses

  • Crypto addresses generated for you are derived from extended public keys (xpub)
  • Private keys are NEVER stored or accessible
  • Addresses are unique per user
  • You can request to deactivate addresses at any time

15.4 On-Chain Analytics

While your transactions are public on the blockchain, we do not actively track or analyze your on-chain activity beyond what is necessary to confirm payments to our platform.

By using MyCryptoPilot, you acknowledge that you have read and understood this Privacy Policy.

For questions, contact: contact@mycryptopilot.app

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